Rental terms
These terms apply to all VertexRent rentals. Our goal is transparency so you know exactly what to expect.
1. Who can drive
- driver must be 25+ years old,
- hold a valid driving licence for at least 2 years,
- have no serious traffic offences,
- every additional driver must be listed in the contract.
2. Documents at handover
- ID card or passport,
- driving licence,
- payment card in driver's name (for deposit),
- for companies — registry extract, company ID and authorized signature.
3. Refundable deposit
Deposit amount depends on selected model (typically 30,000-100,000 CZK). It is paid at handover by bank transfer or card pre-authorization. If returned without issues, funds are released within 48 hours.
4. Insurance and deductible
Rental price includes liability and comprehensive insurance with deductible depending on vehicle type (typically 5% / minimum 10,000 CZK). Deductible can be reduced to 0% for an additional fee.
5. Pickup and return
- Pickup at our Prague branch (other places possible by arrangement).
- Vehicle condition is checked and handover protocol is signed.
- Return must be in agreed time during branch working hours.
- Car must be returned with the same fuel level as pickup.
6. Penalties and fees
- late return — 150% of daily rate for each started day,
- lower fuel level — refuel cost + 500 CZK handling fee,
- smoking in interior — 5,000 CZK (deep cleaning required),
- excessive dirt beyond normal use — charged by actual cleaning costs.
7. Cancellation policy
Free cancellation up to 48 hours before pickup. Later cancellation fee is 30% of rental price. Date rescheduling is usually free (subject to availability).
8. Geographic use
Rental includes use within Czechia. Driving abroad requires written consent and additional insurance surcharge.